Patty was concerned and caring. She calmed our nerves and walked us through how to get the squirrel safely out of the chimney...and it worked!    Brett & Lori - Williston 


Chief Smile Officer

Two years making people smile, especially the officers at the South Burlington Police Department!

Watch this space... More staff joining soon. Currently going through background checks and training!!

Fully insured

We have $1 million of General Liability insurance and all staff undergo background checks and training to reduce risks. 


When JoAnn came, her thoroughness and knowledge came across. Her respectful and good-natured manner made me feel comfortable.  

              Mary - Williston

Patty Tashiro

Chief of the Phone

Will be horrified to hear you woke up with a bat in your hair! She will give you essential health and safety information to help you right away and give you tips on what you can do before JoAnn even gets to your property!  

Meet Our Team



JoAnn Nichols

Chief Wildlife Officer

A licensed wildlife rehabilitator with over 30 year's experience with animals, JoAnn isn't surprised by much! She is calm and will help educate you on the situation, so it won't be so stressful! The plan she suggests will solve the issue, so you won't need us again!

Proven method

Our goal is to solve your issue with wildlife and so we don't have repeat customers! Some say that's bad business, we think it's the best!

Locally owned

We both live in Chittenden County and are active members of the community! 

A skunk brought JoAnn and Patty together!


Patty and her husband and daughter had only lived in Burlington for nine months when a baby skunk, which had died in their backyard, tested positive for rabies. When JoAnn came to the rescue, she brought information on skunks and rabies, set up a wildlife camera near the burrow and came back regularly to check on it.

Patty was so impressed with her calm, professional demeanor, she said that everyone should know about JoAnn's service! After working together for a year, in January 2015 they became partners and launched HEART Wildlife Removal. They make a good team, as Patty knows what it's like to be in need of help and JoAnn knows how to help! 

About Our Clinic


Why choose us?